Quality
STI has developed and will maintain an effective Quality Management System as part of the overall management plan. The organisation is committed to adhering to current legislation, standards and codes of practice which form the framework within which we operate.
Our performance is monitored and measured against meaningful and measurable objectives. We promote a culture of continuous improvement and identify and investigate any non-conformances through regular audit processes.
Our Quality objectives are fundamental to our success and all employees are responsible for working in accordance with documented Quality Management Systems and to identify and support improvements to the system.
With these processes, we will continue to challenge and improve the quality of our service to meet the ongoing requirements and expectations of our customers.